Refund Policy
Refund Policy for DigiHub by Skylinesaleswave.com
Last Updated: 5th March 2025
At DigiHub, we are committed to providing high-quality digital products to our customers. Due to the nature of digital downloadable products, we have a strict no-refund policy. Please review this policy carefully before making a purchase.
1. No Refunds for Digital Products
- All sales of digital downloadable products are final.
- Once a product is purchased and downloaded, we cannot offer refunds or exchanges.
2. Why No Refunds?
- Digital products, such as eBooks, software, templates, and other downloadable files, cannot be physically returned.
- Once downloaded, the product is considered delivered and cannot be “unused” or “returned.”
3. Exceptions
- Refunds may only be considered in the following exceptional circumstances:
- The product is defective or not as described.
- You were charged multiple times for the same product due to a technical error.
4. How to Report an Issue
- If you believe your situation qualifies as an exception, contact us within [Insert Number, e.g., 7 days] of purchase at [hello-at-skylinesaleswave-dot-com].
- Provide your order details and a clear explanation of the issue.
5. Resolution Process
- If your claim is valid, we will work with you to resolve the issue, which may include providing a replacement file or issuing a refund at our discretion.
6. Contact Us
For any questions or concerns regarding this Refund Policy, contact us at:
Email: [hello-at-skylinesaleswave-dot-com]